Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tuva Emanuel

Tuva Emanuel

November 7, 2024

5  out of  5
rating by Tuva Emanuel
"I spoke with Kathy Stribling honestly one of the easiest walk throughs ever. She was kind answered all my questions and gave me a not good but GREAT quote Which actually matched up with final price. Thank you state farm"
We responded:
"Hi Tuva!!! Thank you for taking the time to leave a review for Kathy. She works so hard daily to ensure she answers all customers questions, and she is VERY kind. Thanks again. Jeremy"
Profile photo of Angela Johnson

Angela Johnson

October 30, 2024

5  out of  5
rating by Angela Johnson
"Doing these hard times when nothing matters to anyone, I experienced the best customer service and I've been in Vegas for 20 years. A young lady by the name of Kathy assisted me with patience, essence and empathy. Thank you Kathy for the chance to encounter you regarding my quote."
We responded:
"Hi Angela, Thank you SOOOO much for taking time to leave a review for Kathy. She is all that, patient, focused, and empathetic. I feel so fortunate to have her on my team. Thank you! Jeremy"
Profile photo of Carmen Sanchez

Carmen Sanchez

October 30, 2024

5  out of  5
rating by Carmen Sanchez
"Maria was super helpful. Provided excellent service “"
We responded:
"Hi Carmen, thank you for taking a moment to recognize Maria. Maria is exactly that, super helpful and provides excellent customer service consistently. Thanks again. Jeremy"
Profile photo of Angela Miller

Angela Miller

October 29, 2024

5  out of  5
rating by Angela Miller
"I had the best service Kathy was so friendly and helpful, you will definitely be in good hands."
We responded:
"Hi Angela, thank you for leaving a review for Kathy. Kathy is exactly that, friendly and helpful. Thank you. Jeremy"
Profile photo of giselle lopez

giselle lopez

October 29, 2024

5  out of  5
rating by giselle lopez
"María was amazing! Super helpful and extremely knowledgeable."
We responded:
"HI Giselle, thank you SO much for taking time to leave a review for Maria. Maria works very hard to ensure she is up to date on all our insurance policies, and being helpful is second nature to her. thanks again. Jeremy"
Profile photo of jesus nunez

jesus nunez

October 29, 2024

5  out of  5
rating by jesus nunez
"María was very helpful and very professional. Answered all my questions."
We responded:
"Hi Jesus, thank you for taking time to leave this review for Maria. I'm happy Maria was able to help you with your insurance questions. That is what we strive to be able to do daily, help our customers. thanks again. Jeremy "
Profile photo of dawn F

dawn F

June 6, 2024

5  out of  5
rating by dawn F
"Elana was very friendly, efficient and most of all patient with me and handled what I needed help with in a quick timely manner. Thank you again Elana!!!"
We responded:
"Hi Dawn, thank you for taking a moment to leave this review for Elana. We strive as an office to be all those things daily, friendly, efficient and definitely patient, especially these days. Thanks again. Jeremy"
Profile photo of Justin Browne

Justin Browne

April 22, 2024

5  out of  5
rating by Justin Browne
"Elana was very helpful with walking me through the coverage options and letting me know how I would be covered."
We responded:
"Hi Justin, Thank you for taking time to leave this review for Elana. We always try to make sure customers understand their options and their coverage, and Elana is very good at it. Thanks again. Jeremy"
Profile photo of Martha R

Martha R

April 5, 2024

5  out of  5
rating by Martha R
"Elana has the best customer service, any time I need to change something in my policy she does it immediately. She is great!!"
We responded:
"Hi Martha, Thank you so much for taking time to leave this review and you are right Elana is great! thanks again. Jeremy"
Profile photo of Angela Zeferino

Angela Zeferino

March 20, 2024

5  out of  5
rating by Angela Zeferino
"Elana Swanson!! I can’t say enough about this young lady. Everytime I speak to her no matter the mood I’m in she stays consistent with her great customer service skills. She understands me don’t know how but she is always amazing and somehow always fixes the problem and I stay with the company. She knows how to problem solve and she so customer focused👏🏽👏🏽👏🏽👏🏽 I just love her! She is a blessing to this company . I did not start the call in a nice way but she made the experience amazing. Thank you Elana🙏🏿 AK"
We responded:
"Thank you Angela, for taking the time to leave this review. Elana is awesome, and works hard daily to ensure she listens to customers, and addresses the issues. Thanks again. Jeremy "
Profile photo of halley morabito

halley morabito

March 7, 2024

5  out of  5
rating by halley morabito
"Needed a quote for homeowners insurance for my mortgage company and Elana was quick and efficient. We appreciated it. Buying a home is hard work and Elana made this step so much easier. Thanks !"
We responded:
"Hi Halley. Thank you for taking time to leave a review for Elana. Elana is always efficient, friendly, and professional. I'm thrilled she could makes this step easy for you. Jeremy"
Profile photo of gunner wolf

gunner wolf

February 8, 2024

5  out of  5
rating by gunner wolf
"Stephany was so nice and friendly as she answered all questions I had. She made the entire process very easy, quick & understandable!"
We responded:
"Hey Gunner. Good to hear from you. Thank you for taking the time to leave a review for Steph, she’s awesome! We talk about being efficient all the time and Stephany exemplifies that. Thank you! Jeremy "
Profile photo of John Chan

John Chan

December 15, 2023

5  out of  5
rating by John Chan
"My experience with Elana was to get quotes on my Home & Auto Insurance. She was very professional & polite. She put up with my poor hearing & obtained all the info needed. She’s the type of person I would hire if was still in the workforce. I soundly applaud her for excellent customer service."
We responded:
"Hi John, thank you for taking time to leave a review for Elana. She is indeed both professional and polite and I’m very lucky to have her on my team! Thanks again. Jeremy "
Profile photo of Lisa Martinez

Lisa Martinez

December 15, 2023

5  out of  5
rating by Lisa Martinez
"I had several questions about my insurance policy. Elana was able to answer all of my questions and my insurance rate is great."
We responded:
"Hi Lisa , thank you for taking the time to leave Elana a review. I’m so happy we were able to help you. Thank you. Jeremy "
Profile photo of Anabel Carillo

Anabel Carillo

December 7, 2023

5  out of  5
rating by Anabel Carillo
"I have been dealing with a very complicated insurance claim and Elana Swanson has been outstanding. She is extremely empathetic, and she has gone above and beyond to help with this claim. I don't think I could figure this out without her help!"
We responded:
"Hi Anabel, thank you so much for leaving this review for Elana. We work diligently to make a positive impression on our customers, and Elana does that daily. Thanks again for taking a moment of time to leave this review. Jeremy"
Profile photo of Sergio Ortez

Sergio Ortez

November 8, 2023

1  out of  5
rating by Sergio Ortez
"You look for insurance to be secure and avoid stress. guess what? they give you more problems than the ones they resolve."
We responded:
"Hi Sergio, call me, i'd like to talk to you about your situation. 702-367-1991. Jeremy "
Profile photo of Chuck Duddy

Chuck Duddy

October 27, 2023

5  out of  5
rating by Chuck Duddy
"Alana Swanson was very helpful in helping me with an insurancwe policy for my RV."
We responded:
"Hi Chuck, thank you for taking time to leave Elana this review. We strive to be as helpful as possible with our customers, and Elana does this daily. Thanks again. Jeremy"
Profile photo of Alex Carrillo

Alex Carrillo

October 17, 2023

5  out of  5
rating by Alex Carrillo
"I've had the pleasure of working with Elana at State Farm. She was able to process a payment for me and was very friendly. This is why we all need a good local agent with a great team. Your office always takes great care of me!"
We responded:
"Hey Alex, thank you so much for taking time to leave a review. We pride ourselves on education and transparency and Brittany is a great ambassador for my agency. We are looking forward to working with you as well! Jeremy"
Profile photo of Adrienne Riley

Adrienne Riley

October 15, 2023

5  out of  5
rating by Adrienne Riley
"I had a situation I needed help with today and I spoke with Sofia at Jeremy Walser’s office. I cannot explain what a dynamic woman she is! She answered all my questions thoroughly and handled my situation so well, I’m good to go! She was fast too!! Thank you Sofia. For your professionalism, your kindness, and your personality! So hilariously awesome!"
We responded:
"Adrienne!! Thank you SO much for this review!! Sofia works very hard to ensure all customers are treated like family!! Thank you for taking time to leave her this review. Professionalism, kindness and personality definitely describe Sofia."
Profile photo of Alan Towers

Alan Towers

October 14, 2023

5  out of  5
rating by Alan Towers
"Spoke with Stephany , she was able to help me today and answered all my questions."
We responded:
"Alan, thanks for taking time to leave this review. Jeremy "
Profile photo of Chava Villagomez

Chava Villagomez

October 13, 2023

5  out of  5
rating by Chava Villagomez
"Maria is super helpful super respectful. Called in on a confusion I had and she explained it so well. I appreciate the help with Maria"
We responded:
"Chava, thank you for taking time to leave a review for Maria, and you are right, she is super! Helpful and respectful is what we are all about. Thanks again. Jeremy "
Profile photo of Jordan Brown

Jordan Brown

September 15, 2023

5  out of  5
rating by Jordan Brown
"Elana was great. She was very helpful and made the process of getting my insurance switched over very easy. Highly recommend."
We responded:
"Hi Jordan. Thank you for leaving this review for Elana. HELPFUL, is exactly what Elana is. Thanks again, for taking time to leave this review. Jeremy"
Profile photo of maren

maren

August 4, 2023

5  out of  5
rating by maren
"Elana is always so pleasant every time I call! Other companies could take some customer service classes from her! I can feel her smiling from the phone! Jeremy is always so kind and helpful as well! I’m never switching!!"
We responded:
"Hi Maren, Thank you for taking time to leave Elana this review. Elana is just like that in person, smiling and energetic. We work diligently to ensure our customer service is a priority, daily. Thank you! Jeremy "
Profile photo of Roxanna De La Torre

Roxanna De La Torre

July 26, 2023

5  out of  5
rating by Roxanna De La Torre
"Maria was super helpful and kind. She went above and beyond to help me, She knew exactly what to do to help me. She was very helpful and professional. Lots of thanks to her for all the help!!"
We responded:
"Hi Roxanna!! Thank you so much for taking time to leave this review for Maria. We strive daily to find ways to go above and beyond, and Maria is exactly that; helpful and professional. Thank you for taking a moment. Jeremy"
Profile photo of Rafael Castillo

Rafael Castillo

July 26, 2023

5  out of  5
rating by Rafael Castillo
"Maria handle my account professional and quick! She Was able to answer all questions and address all my concerns!"
We responded:
"Hi Rafael, Thanks for taking a moment to leave a quick review about your experience with Maria. Efficient and Professional is Maria, she has a ton of experience which really helps. Thank again. Jeremy"