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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Antonio Acosta

March 10, 2023

5  out of  5 rating by Antonio Acosta
"Eliana Swanson helped me to process insurance for my business and my experience was excellent, very friendly, professional and patient with my request. I highly recommend work with her. :)"

l l

March 3, 2023

5  out of  5 rating by l l
"I have been a State Farm member customer for many years. Jeremy Walser, has always delivered professional and answers and resolutions quickly on a timely matter. He understands his client's and their needs. Thank you Jeremy, you have been a great help through out the years. Since Ms. Stephany Torres Castillo has been the manager it has been an even better personal touch experience. She understands my needs, quickly reviews the matters and responds. She really relieves a lot of stress and dealings, I really feel good vibes and smile inside when dealing with Ms. Stephany. Very professional and human. Thank you always Ms. Stephany VelasIlinik"

Debra Fox

February 24, 2023

5  out of  5 rating by Debra Fox
"Lana helped me break down and understand what Insurance best fit what I needed. I appreciated her conversation and knowledge. She has been by far the best agent I’ve dealt with that wasn’t after my money - and more after what best fit my needs."

Ashley Wilson

February 23, 2023

5  out of  5 rating by Ashley Wilson
"Absolutely wonderful experience with Elana and this agency.Elana was very very professional and always very responsive. Her knowledge and follow through was on point. If you are considering changing, take the time and do it with Elana ! You won't be disappointed! I will definitely be sending my family and friends her way"

Nicole Williams

February 22, 2023

5  out of  5 rating by Nicole Williams
"Spoke to Elana and obtained some good information. She was very friendly and professional."

Aaliyah Wortham

February 21, 2023

5  out of  5 rating by Aaliyah Wortham
"Elana helped me out from beginning and end. She was very sweet and has extremely good customer service! 10/10 thank you!"

Trisha Orabuena

February 19, 2023

5  out of  5 rating by Trisha Orabuena
"Stephanie was very professional and friendly. She took time to go over every coverage amount and discount with me. She did not get frustrated when I called her a million times with questions. She followed up when she said she would and made switching agencies a breeze. A pleasure to do business with for sure. Thank you!"

Auto Pro

February 17, 2023

5  out of  5 rating by Auto Pro
"I was just on the phone with Heidi and she took care of my situations via email and over the phone in a matter of minutes. The customer care was truly appreciate it."

Jackie Banales-Garcia

December 27, 2022

5  out of  5 rating by Jackie Banales-Garcia
"Jeremy Walser office is the best! Excellent customer service and very reliable! Sofia called me back and was able to help me get my insurance needs before heading to the dmv."

Shirley & Glennard Fong

December 11, 2022

5  out of  5 rating by Shirley & Glennard Fong
"Sofia Juarez was a very courteous, efficient and responsible insurance agent. She made renewing our homeowner’s insurance very easy. We would highly recommend her to address all of your insurance needs. Glennard and Shirley FonG"

Mark Hart

December 10, 2022

5  out of  5 rating by Mark Hart
"I spoke with Sofia, she was extremely efficient. Took care of all my needs."

Safichia Chew

December 9, 2022

5  out of  5 rating by Safichia Chew
"Moved from out of state, my insurance was transferred and I was assigned to this office. My State Farm agent is Stephany—she is super helpful, prompt, and personable. I couldn’t be more happy with how much I feel taken care of through this office. I also want to thank Sofia for filling in when I needed assistance as well. This office is lucky to have you both. I appreciate you ladies!"

Adrienne Riley

December 8, 2022

5  out of  5 rating by Adrienne Riley
"I had a situation I needed help with today and I spoke with Sofia at Jeremy Walser’s office. I cannot explain what a dynamic woman she is! She answered all my questions thoroughly and handled my situation so well, I’m good to go! She was fast too!! Thank you Sofia. For your professionalism, your kindness, and your personality! So hilariously awesome!"

Angela Kariange

December 8, 2022

5  out of  5 rating by Angela Kariange
"Best customer service experience ever!! Sofia made me feel like a family member❤️. Each time I speak with her she makes my heart smile. She is passionate about her work and cares and understands your needs. With everything I have going on she made things so much better just knowing I was not just a number. Sofia you are amazing!!! Angela K"

George Qushair

December 1, 2022

5  out of  5 rating by George Qushair
"Spoke to Sofia this morning about windshield dent occurred on freeway, she provided me with Safelite contact info. Sofia was helpful and customer service skills are outstanding!"


November 30, 2022

5  out of  5 rating by 3and3LLC
"Sofia was very patient and honest. I am not a English speaker but she explained step by step and answered my questions. No pressure and she knew what she is doing too. I called other company to compare but they did not know what to asked. I called her almost 10 times for a little questions but she was always kind and very professional. I will use her service for next time too."

David Snipes

November 29, 2022

5  out of  5 rating by David Snipes
"Stephany from State Farm was a huge help she got everything done I needed ASAP I could not have asked for better service , i fact I have been with State Farm for years and have always had great service!"

Tom Fisher

November 29, 2022

5  out of  5 rating by Tom Fisher
"I’d like to thank Jeremy and Stephany for the fantastic service! Stephany was fantastic and responsive to all my needs."

Bill Renteria

November 29, 2022

5  out of  5 rating by Bill Renteria
"Great experience , very responsive ."

Christian Lara

November 28, 2022

5  out of  5 rating by Christian Lara
"Stephany was a huge help in addressing my concerns. She was quick and knowledgeable thank you Stephany"

Jip Locs

November 23, 2022

5  out of  5 rating by Jip Locs
"just got off the phone with Sofia and I gotta say, what a awesome staff. been with them for a couple years & always helpful, knowledgeable & empathetic. Thanks Jeremy, Sofia & crew for always caring."

Chris King

November 22, 2022

5  out of  5 rating by Chris King
"Great customer service, friendly staff will help you out with any questions or issues you have,and they're quick too"

Stefanie Jacobs

November 16, 2022

5  out of  5 rating by Stefanie Jacobs
"Stephany Torres has been nothing short of exceptional. State Farm is very lucky to have someone like her. She gets stuff done! She’s fast and efficient and will keep you in the loop as far as what’s going on. She has made things very easy for me. Thank you Stephany!!"

Jastin Rascoe

November 15, 2022

1  out of  5 rating by Jastin Rascoe
"Worst agent I’ve ever had . They continuously messed up my policy. When I set up my policy, I told them to give me top-of-the-line. Make sure I have rental everything. Situation pops of where I need a rental and I don’t have rental coverage after I specifically told them to make sure they added that I have to come out of pocket $1600 for a rental because this agent forgot to add that. Then they went back in the notes and said they didn’t even have no so I went back that far it was a year ago that’s how I know for a fact that they knew they messed up. I would suggest you just stay away from state farm in general my whole process with dealing with this down to the ignorant phone reps down to them even completely messing up sending the car shop the payment. They paid the tow service by mistake $2500. Me as a customer caught the mistake and had to call them and tell them hey, you sent the wrong place money. As soon as I did they treated me as if I did something wrong because as a customer, I was frustrated and upset that I’m trusting a company to handle the business that I need handle and they’re doing it completely wrong just stay away from State Farm"

qazi ali

October 28, 2022

5  out of  5 rating by qazi ali
"Thank you Sofia for all the hard work and time you gave me to help me understand what coverages I have and need thank you"